Skip to content
  • There are no suggestions because the search field is empty.

How do you navigate the Involv Manager in Involv intranet?

Learn how to open the central administration hub and use each of its sections to manage content, configure settings, monitor analytics, and access support resources.

1. Overview

The Involv Manager is the central administration hub in Involv intranet. It combines content management, site configuration, omnichannel communication, analytics, administrator tools, and the knowledge base into a single overlay that opens on top of the page you are viewing.

Administrators and content creators use it to handle most daily tasks without leaving the page — managing news, events, FAQs and jobs; configuring navigation and search; sending newsletters and notifications; monitoring activity; and looking up support resources.

Since version 5.3.1, the Involv Manager is only visible to users with administrative permissions. Visitors and users without access no longer see it in their profile menu.

2. What you'll learn

  • How to open the Involv Manager from your profile menu
  • Where to find content, configuration, and admin tools
  • How to use the Overview dashboard for fast access
  • How to check your Involv version, installed packages, and provisioned sites
  • Where to access the embedded knowledge base and service status

3. Watch interactive tutorial

Watch the interactive demo below to follow each step by step.

 

4. Open the Involv Manager

Click your profile picture in the top-right corner of the intranet and select Involv Manager from the dropdown menu. The manager opens as an overlay on top of the current page. Close it at any time with the X in the top-right corner.

Access (5.3.1): Only administrators and content creators see the Involv Manager option. If it's missing from your profile menu, check with your system administrator.

Layout: A fixed left-hand navigation with nine sections, and a main working area that updates as you select each section. The nine sections are:

  • Overview
  • Page Actions
  • Analytics Center
  • Manage Content
  • Configuration
  • Omni Channel
  • Admin Configuration
  • Knowledge Base and Tutorials
  • Involv

5. Use the Overview dashboard for quick access

The Overview is the default landing screen. It acts as a dashboard with five tabs, each containing clickable tiles that jump directly into features.

Tabs on the Overview:

  • Manage Content — tiles for every content type and content tool
  • Configuration — tiles for site-level and component-level settings
  • Omni Channel — Newsletter + Notifications
  • Admin Configuration — Involv, General, Mobile App, Global Params, Admin Approvals, Microsoft 365
  • Involv — Website + Status

Each tile shows the most common actions underneath. For example, the News tile on the Manage Content tab offers View all News, Create news, Add a News category, Add a department, and Templates.

Use the Overview when you want to jump straight into an action without expanding the full section in the left navigation.

6. Take action on the current page

The Page Actions section contains five operations that apply to the page open behind the overlay:

  • Translate this page — create a version in another language
  • Copy this page — duplicate to a new location
  • Move this page — move to another site or section
  • Delete this page — remove the page from the intranet
  • Send notification for this page — send an automatic push notification about the current page

Because these actions always refer to the page behind the overlay, they are faster than closing the manager and finding the same options elsewhere.

7. Monitor performance with the Analytics Center

The Analytics Center opens a full analytics dashboard inside the overlay, organised into three tabs and a side panel.

Tabs:

  • Usage — KPIs and a "Views per month" chart
  • Content — content-level performance
  • Search — search usage and queries

Usage tab KPIs: views (all sites + home site), visitors, Involv Sites, likes and comments, mobile views, mobile logins, average time spent per day, peak traffic time, peak traffic day.

Side panel: Most read content + Most active sites for the selected period.

Use the period selector in the top-right to switch between This month, Last month, or a custom range.

8. Manage content across your Involv intranet

The Manage Content section contains sixteen entries covering every content type and content tool, grouped by purpose.

Planning and oversight

  • Content Calendar — plan, schedule, and view upcoming content
  • Content Overview — see all items (drafts, published, scheduled)
  • Analytics — content-level performance data

Content types

  • News — articles, categories, departments, templates
  • Events — listings, categories, templates, registrations
  • FAQs — items, categories, templates, list-based FAQs, documents
  • Jobs — postings, categories, templates, linked pages
  • Apps — apps and categories
  • Incidents — create and resolve intranet incidents
  • Newsletter — create newsletters
  • Mandatory Read — assign and track must-read content
  • Welcome Tour — onboarding for new users
  • Involv Cast — digital signage carousels

Support tools

  • Notification Center — preferences, logs, user preferences
  • Multilingual — translations across the intranet
  • General — reported comments for moderation

5.3.1 change: Assigning a person to a placeholder in the Content Calendar now sends that person a notification in their user menu automatically.

9. Configure sites and components

The Configuration section holds site-level and component-level settings.

Per content type — News, Events, FAQs, and Jobs each offer:

  • Linked pages — which intranet pages are linked to the content type
  • Site parameters — technical settings for the dedicated site

Cross-cutting configuration:

  • Navigation — top and side menus
  • Glossary — glossary items users can look up
  • Search — Manage Search Synonyms + Manage Navigation Search Scopes
  • Analytics — flow data storage
  • Department Templates — Communication Site + Team Site templates
  • General — Manage this panel, Update history
  • Home — Site parameters, User webpart preferences
  • Multilingual — linked pages across languages
  • Admin approvals — Auto updater, Mobile app, Involv Cast, Site deployer, Graph API, M365 admin center

5.3.1 change: The PnP Search component now supports predefined search queries with an Apply button. SharePoint Agent support for Microsoft Copilot was added as well — documented in its own dedicated article.

10. Send newsletters and notifications through Omni Channel

The Omni Channel section has two tools:

  • Newsletter — create, schedule, and distribute newsletters
  • Notifications — configure and send push notifications across supported channels

5.3.1 change: The Publish button in most content workflows now includes an auto-notification toggle. Content creators can choose per piece of content whether to send a notification. The toggle only appears when an administrator has enabled auto notifications in Admin Configuration.

11. Configure administrator-only settings

The Admin Configuration section groups six areas.

Involv — opens Involv Installation Information with three tabs:

  • Involv Version — current version and licence (e.g. Involv 5.3.1 Enterprise license)
  • Installed Packages — every installed Involv package with App ID, last modified, package version, Involv version, and source. Exportable to Excel.
  • Involv Sites — every SharePoint site provisioned as an Involv site, with its root site and the global parameters list URL

General — the deepest configuration area, with twenty-three sub-items:

AI Config, Analytics, Anonymous Writing, Audience, Caching, Content, Customization, Edit Global CSS, Footer, General, Layout, Manage This Panel, Mobile App, Multilingual, Navigation, Notifications, Read receipts, Search, Templates, Term store, Theming, Tracking, User menu.

5.3.1 change: The sub-item formerly called "Skins" has been renamed to Templates and refactored. Templates let administrators apply predefined page layouts and styling across the intranet.

Mobile App — Involv Mobile configuration: iOS + Android download links, landing site, who-is-who filter, important app news toggle, layout.

Global Params — per-site global parameters for Root Site, News Site, Events Site, FAQ Site, Jobs Site, Ideation Site.

Admin Approvals — approvals for Involv Installer, Involv Site Provisioning, Involv Mobile, Involv Cast, API Access, M365 Admin Center.

Microsoft 365 — direct links to Microsoft 365 Status and the wider Microsoft cloud status pages.

12. Find help in the Knowledge Base

The Knowledge Base and Tutorials section embeds the complete Involv knowledge base inside the manager, organised by role:

  • Content creator — guides for creating, editing, publishing
  • Intranet Admin — guides for configuring and maintaining
  • Intranet User — practical day-to-day guides
  • Information — extra information about Involv support

A search field at the top queries the full knowledge base. The top menu gives direct access to Intranet issues, Knowledgebase articles, Support tickets, and the Involv website.

13. Access Involv resources

The Involv section at the bottom of the left navigation has two links:

  • Website — opens www.involv-intranet.com in a new tab
  • Status — opens the Involv status page (live status, warnings, incident history)

5.3.1 change: The Customer Portal link has been removed. Support is now handled through the Knowledge Base and Tutorials section instead.

14. Result

You can now open the Involv Manager, navigate between all nine sections, and perform common administrator and content-creator tasks without leaving the page you are working on.

You also know where to check your Involv version, configure site-level settings, send notifications and newsletters, review analytics, and find help.

Related articles:

Involv version 5.3