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How to navigate the Involv manager ?

The Involv Manager is the new central hub where administrators can manage content, configure settings, and oversee all intranet activity. It combines content management, configuration, omnichannel communication, and admin controls into a single streamlined experience.

The Involv Manager

The Involv Manager is the new central hub where administrators can manage content, configure settings, and oversee all intranet activity. It combines content management, configuration, omnichannel communication, and admin controls into one streamlined experience.

The main sections of the Involv Manager are:

  1. Overview
  2. Page actions
  3. Analytics center
  4. Manage content
  5. Configuration
  6. Omni Channel
  7. Admin configuration
  8. Knowledgebase and tutorials.
  9. Involv

a. How to open the Involv Manager

✅ Tip: If you don’t see the Involv Manager in your profile menu, check with your system administrator to confirm that you have the right admin permissions.

1. Overview

The Overview provides access to all major content management features:

Most of the actions you can do as a admin are grouped here.  You also find these sections further in this article:

 


2. Page Actions

Admins can quickly manage any page with the following actions:

  • Translate this page

  • Copy this page

  • Move this page

  • Delete this page

  • Send notification of this page

3. Analytics Center

The Analytics Center opens without reloading a new page, providing fast insights into content performance and user engagement.

 

 

4. Manage Content

    • Content Calendar – plan, schedule, and view all upcoming content in a single calendar view.
    • View All Content – see every item created across the intranet, including drafts, published articles, and scheduled content.

    • News – create new articles, manage categories, assign departments, and use templates for structured company news.

    • Events – manage event listings, categories, and templates; track registrations.

    • FAQs – add FAQs, categories, templates, and manage list-based FAQs.

    • Documents – central place to manage uploaded files.

    • Jobs – create job postings, categories, templates; manage hires (list-based).

    • Ideation – manage idea submissions and innovation processes.

    • Apps – manage apps and app categories.

    • Incidents – track and resolve incidents.

    • Notification Center – manage preferences and logs.

    • User Preferences – control personalization options.

    • Newsletter – manage newsletters.

    • Mandatory Read – assign and track important documents.

    • Engagement & Analytics – review participation and usage insights.

    • Welcome Tour – manage onboarding experiences.

    • Involv Cast – create and manage broadcast content.

    • Multilingual – manage translations and multilingual content. 


 

5. Configuration

The Configuration section provides granular settings for content modules and site management:

    • News / Events / FAQs / Jobs – configure site-wide parameters for these modules.
    • Navigation – manage site navigation, including menus and structure.

    • Glossary – create and maintain glossary items.

    • Search
      • Synonyms – configure synonym rules to improve search.

      • Search scopes – define search boundaries across your intranet.

    • Analytics – configure and manage analytics dashboards.

    • Department Templates – create and manage departmental site templates.

    • Communication Site & Team Site – configure site-level settings.

    • General – panel management, update history, multilingual setup, and user preferences.

      • Manage this panel$
      • Update history

    • Home
      • Site parameters
      • User webpart preferences
    • Multilingual – add and configure multiple languages for your intranet.

    • Admin Tools – manage approvals, auto-updater, mobile app integration, Involv Cast, site deployer, Graph API, and Microsoft 365 Admin Center.

 

6. Omni Channel

Tools for multi-channel communication:

  • Newsletter – create, schedule, and distribute newsletters to your organisation.

  • Notifications – configure and manage how notifications are sent across platforms.

7. Admin Configuration

Deep configuration options for admins:

  • General – theming, skins, user menu, global parameters

    • General
    • Theming
    • Skins
    • User menu
    • Manage this panel
  • Mobile app
  • Global params
    • Root site
    • News site
    • Events site
    • FAQ site
    • Jobs site
    • Ideation site
  • Admin approvals

8. Involv Integrations

Direct links to Involv’s digital ecosystem:

  • Website

  • Customer Portal

  • Social Channels – LinkedIn, Facebook, Instagram, YouTube


9. Knowledgebase & Tutorials

The Involv Manager also integrates a knowledgebase and tutorials view to support admins in configuring and using all features.

10. Involv

Here you can see a few links to Involv socials, Website and the customer portal for ticketing


Tip: Use the left-hand navigation in the Involv Manager to switch between content, configuration, omnichannel tools, and admin settings without leaving the pag